27
Aug
2014

Digital transformation- Turning technology into transformation!

Digital transformation is more than a buzz word. It is real, it is achievable, and it is happening. However, do we clearly understand this term? I am not so sure. Let us delve deeper.
Digital Transformation - Turning technology into transformation! more

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19
Aug
2014

Digital India To Bridge The Digital Divide

From the ramparts of Red Fort, on the occasion of the country’s 68th I-Day, the Prime Minister (Prime Servant in his own words) in his maiden Independence Day address to the nation, enthralled us yet again. His vision, sincerely touched upon a swathe of issues that has been a common concern since 1947. From financial inclusion to poverty alleviation to digital India to something as basic as hygiene and security of women, all found mention in his speech, as he took the solemn pledge.Digital India to Bridge Digital Divide more

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14
Aug
2014

My thoughts on Independent and digitally-enabled India

In the 67th year of independence, while there is much to be proud of, the gaping digital divide persists, opening up a range of opportunities for the industry to plug into. Whether it is Mobile & Internet penetration, Cloud technology adoption, or fostering an environment to facilitate digital payment or even newer technologies like KNoT, this divide cuts across, rather worryingly.
Do check out my blog on ETTelecom.com here.
My thoughts on Independent and Digitally enabled India
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14
Aug
2014

IT-BPM Services Outlook – Coming up, a SMAC-king growth time!

IT spending trends during 2009 – 13 were marked by volatility, but 2014 – 17 looks to be a period of more secular growth. Predictable growth makes way for predictable hiring, which results in delivery optimisation and execution. According to ISG, Annualized Contract value (ACV) for IT contracts was up by 100% YoY in Q1FY15. And unlike previous years – the growth has been secular and holistic across verticals.
IT-BPM Services Outlook more

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12
Aug
2014

Customer Relationship Management – It is all about Experience!

As customers are redefining businesses, raising their expectations, and demanding high levels of satisfaction – technology is offering newer ways to engage with them and altering the speed at which services are delivered. The focus today is creating a wow experience for customers. The NASSCOM PEM initiative showcases many of such innovative product companies who are the host of products being developed and concentrated around providing efficient methods for enriching customer experiences.Customer Relationship Management more

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08
Aug
2014

Remembering A Change Agent – Dewang Mehta

Among countries in Asia-Pacific region, South-Korea has an average bandwidth speed of 20 Mbps, as against India’s 1.6, which requires of us to do some serious catching up. This bit of trivia resonates well in the 52nd birth anniversary of the man who envisioned bandwidth as a basic necessity – alongwith, food, shelter, clothing and electricity, which is now folklore.Remembering a change agent - Dewang Mehta more

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05
Aug
2014

Secretary Kerry’s Visit – A Step Forward

The US Secretary of State, Mr John Kerry’s visit to India last week, has been positive for the IT industry and augurs well for the PM’s visit to the US later this year.
Secretary Kelly's Visit to India more

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31
Jul
2014

How Bitcoin could change the future of payments?

Bitcoin is a decentralized virtual currency that uses a peer-to-peer system to authorize and verify transactions. Bitcoin is the world’s leading digital currency used by people anywhere in the world. Bitcoin is an arrangement amongst a community of people to use 21 million secure mathematical tokens that is -”bitcoins” as currency. The Bitcoin network is made up of thousands of computers run by individuals all over the world. more

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30
Jul
2014

Indian ERP product companies – On your premise, on the cloud

The “Enterprise Software” category of the NASSCOM PEM initiative has recently concluded. Based on 250+ nominations received, the enterprise products were bucketed into different categories to create further parity in relative benchmarking, the categories being Enterprise Resource Planning, Customer Experience Management, Human Capital Management and Supply Chain Management along with 2 other categories including Business Process & Productivity Management and Unified Communication & Collaboration. more

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30
Jul
2014

FY2015: Re-defining the Indian IT-BPM Workforce

NASSCOM recently conducted a dip-stick survey of its member firms to assess the effect of the continuously changing business environment on hiring trends and provide an outlook for FY2015. The survey identified interesting insights regarding key HR priorities of the industry, defining its operational metrics and showcasing technology as a key differentiator for the segment. more

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