Doctors in India are now narrowing the technology usage gap with their US peers with six out of 10 healthcare professionals (HCPs) engaging with patients digitally as against nine out of 10 in the US. According to a global survey conducted by healthcare solutions company, Indegene, doctors in India are using a mix of channels such as video calls, apps, emails, text messages, etc. for both patient interaction and meeting medical representatives. This is a paradigm shift from the earlier face-to-face interactions considered to be the only channel to meet the doctor. This trend has an evident bearing on accountability and costs as already witnessed in the US healthcare market. more