Author Archive

Building Sustainable Cities in India – The power of positive, personal actions

Sustainability can be a complex and somewhat distant topic, so today I would like to share with you a more practical perspective on the challenges around sustainability especially in the context of our cities, and some personal experiences around solutions. more

Being World Class in India- Part 3

This post is the last of a 3 part series on how GIC (Global In-House Centers) can become a source of competitive advantage for their global organizations. This post outlines key success factors, and what GIC leaders in India need to do differently to become world class.  more

Being World Class in India- Part 2

This post is the second of a 3 part series on how GIC (Global In-House Centers) can become a source of competitive advantage for their global organizations. This post highlights what steps existing GICs are already taking to become world class in India- more

Being World Class in India- Part 1

This is the first of a 3 part series on how GIC (Global In-House Centers) can become a source of competitive advantage for their global organizations. This blog explores what World Class means, and why is it important for organizations. more

The Digital Wave: The Art of Possible

The Digital Wave is one of the most significant events of our times.  It is a disruptive force that presents unprecedented opportunities for engaging and serving customers in superior ways and thus creating exciting new business opportunities.  At the same time it threatens many established & profitable business models, companies and entire industries.  It thus presents both tremendous opportunities and challenges for GICs (Global In-house Centre) that have developed as such an integral part of global enterprises. more