Expect the unexpected – with Lynda Gratton

In an industry which is often guided by QSQT (Quarter se Quarter tak) formula, managers are never short of advice. In the ideas bazaar, they are often surrounded by gurus, consultants, authors and academics exhorting them on what to do and what to avoid. The difference lies in the context. A particular strategy which worked well, even a year back may now seem redundant. Most managers know this fact, but find it very hard to execute and end up doing exactly what they did earlier, with disastrous results. Prof Lynda Gratton in her much acclaimed book Living Strategy : putting people at the heart of corporate strategy, says “if people are our greatest assets, it is time to make strategies that people can live in”. It almost sounds clichéd but the reality is that more often than not, people do not feel they are treated as the most important assets. More so, in times when the downturn threatens to bring down age old reputations like nine pins.

The London Business School professor, considered one of the world’s authorities on people in organisations will be in Mumbai at the NASSCOM Leadership Forum. Her more recent book “The Democratic Enterprise” talks about why some teams, workplaces and organizations buzz with energy and others don’t. Real Strategic HR is about putting people where they belong – at the centre of the business, not at the sidelines. Simple message – yet so powerful. She also talks about the corporate signature experience – a company’s sense of its own identity before it can attract the right people. Prof Gratton is a strong proponent of diversity at the workplace which brings about a range of experiences and attitudes that companies leverage to solve the most complex of problems. Paradoxically, she argues, fault lines are known to develop which can often derail the process. On Change, she says the key to understanding and unlocking executive strategic management potential lies in the power of engineered conversation. Making successful change happen is pure alchemy, part science, part art, with a serious dose of wisdom and experience. When it works well, it can make a significant and lasting impact on organisational health and well being. When it fails to work, it can leave cynicism and despondency in its wake.

Be there at the Leadership Forum to be part of such deliberations and much more, even as we introduce her session on Expect (and welcome) the unexpected – A new approach to strategy. Reason enough to register?

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