Paul Hermelin Archive

The Stimulus of Change – Why looking outward is the leader’s job

The stunning Corporate Editor of CNBC, Ms Shereen Bhan, also the Chairperson for the session, welcomed the participants with her dazzling smile. The turn of events in the last few quarters has taught us to strike a balance between looking inward and outward, she said. We have to also get back to the basics and our core values – all the more difficult to do so at the time of downturn, where mere survival becomes a challenge at times. With this, comes the need for being adaptive combined with agility. Protectionism imposed by US has taught us that the rules of the game may change overnight, upsetting all strategies and long-term plans. There are companies which look inward at such times and seek out a solution, whereas others who set a mandate by drawing parallels from outside. There is a lot to be learnt from customer feedback and comparing with those of other industries. She also talked about innovation and how it can make a difference. Ms Bhan then invited Mr Rajiv Bajaj to take the dais. more

Vignettes of NILF 2010

As I look back on the just concluded NILF 2010, some memories stand out more clearly than others, having made a distinct impression on me. Like being in the wash room and seeing Som Mittal come in, haggard, shoulders stooped, looking tired to the bone. After the usual visit to the urinals, he approached the sinks, washed his hands, whipped off his glasses and washed his face vigorously. The he wiped his face, placed his glasses back on, squared his shoulders and held his head up. He then walked out the door jauntily, refreshed and energized, seemingly ready for anything. Love his spirit, and that of the NASSCOM team… more

Lessons from around us

Yesterday’s early evening session on leadership looking outwards was interesting particularly in its selection of speakers and the companies they represented. India’s foremost software provider TCS, India’s leading two wheeler manufacturer Bajaj and global consulting, technology and outsourcing provider Capgemini. The views were as diverse as the companies on stage but there were three key lessons that I picked up: more

The Cap Gemini brand of humour

The panel discussion -Why looking outward is the leader’s job- today was pretty interesting- first, the profile of panelists was highly complementary- we had Chandra from TCS- solid and backing his arguments with logic and experiences from his context, Rajiv Bajaj, a refreshing addition to the panel- as an outsider he gave a different perspective. But the surprise package, to me at least, was Paul Hermelin, Group CEO, Cap Gemini. more