After several months of intense preparation, D-Day – 9th February 2010 had arrived. All of us had been awake the previous night, either out of sheer nervousness, excitement or simply because we were catching up with our colleagues. As we inched towards the lobby we realised, it was buzzing with activity, and a sense of bonhomie prevailed. The inaugural was scheduled later in the morning and the first session was a workshop conducted by the renowned Harvard Business School Professor. It was then time for Dr Ganesh Natarajan, Vice Chairman of Zensar Technologies and immediate past President of NASSCOM to deliver the opening remarks. He began on a very positive note, on how the downturn was over and the industry finally showing some signs of life. The past year was one of the most difficult, in several decades and it taught us the importance of innovation to stay competitive, he said. Now was the time to build on the culture of a learning organisation – if not already imbibed – and be ready to face a new set of challenges in 2010. “over to my professor from Harvard”, as Dr Natarajan proudly introduced the speaker and added that Prof Garvin was the recipient of the prestigious McKinsey Award, a record three times, for publishing the best paper in the institute’s much famed magazine, the Harvard Business Review. more