research Archive

IT-BPM Services Outlook – Coming up, a SMAC-king growth time!

IT spending trends during 2009 – 13 were marked by volatility, but 2014 – 17 looks to be a period of more secular growth. Predictable growth makes way for predictable hiring, which results in delivery optimisation and execution. According to ISG, Annualized Contract value (ACV) for IT contracts was up by 100% YoY in Q1FY15. And unlike previous years – the growth has been secular and holistic across verticals.
IT-BPM Services Outlook more

BPM Perception study: Evaluating attractors and detractors of the industry

The Business Process Management (BPM) industry has performed admirably well in the last decade, transforming itself to the changing times and emerging as the global nerve center for the BPM outsourcing activities. There are no two ways about it that much of its success today goes to the multi-faceted talent available in our country which has been relentlessly working towards making the sector a success story that it is today. more

Research undertaken at NASSCOM ILF

Alex Blues, the resident outsourcing guru at PA Consulting in London, is in Mumbai for the NASSCOM event. Take a look at his arriving at NASSCOM video here… more