Mr Atul Nishar, Founder of Hexaware Technologies, did the initial round of introductions as he addressed on the need to stand out in a crowd. All mid-sized companies live through this challenge, he said. No number 2 company ever became number 1 simply by imitating the market leader. The differentiators that we see today because of globalisation, can be in various forms: that of fiscal adaptation, in cost structures, addressing labour laws and in infrastructure management, Mr Nishar said. He then invited Prof Dipak Jain of Kellogg School of Management to take the dais: more