workforce Archive

Changing perceptions of the BPM industry

The employee profile in the BPM Industry has undergone significant changes in the last few years. The industry today offers an extremely diverse talent profile consisting of healthcare specialists, Chartered Accountants, Engineers, PhDs, Medical Doctors, Data Scientists, and Accountants etc. With an increased focus on value-added services and niche job roles, there has been a considerable change in the mind set of people about the BPM industry. more

Talent Mobility and Issues around it

Hari initiated the panel discussion by setting certain basic questions that the panel aimed to address through the discussion. His first question was how are we going to handle the issue of a converging workforce? Although this mayn’t be appealing to many in other industries. But it is a pertinent issue as far as the IT industry is concerned. Another question that he felt should be addressed was that how do you access talent sitting in some other country and how do you bring them to your country and how do you manage them. He highlighted the shift in preference of the workforce form government jobs to private sector and to being self employed. more